Contractor Support Material

Please see below some useful Contractors support material;

To notify PSNC of stock shortages please click here

CD Accountable Officer -Dr Leoni Prasad

Incidents, requests for witnessed destruction etc should be logged/reported on and any immediate concerns (forged/stolen prescriptions, drug-seeking behaviour etc) go to

Recommended Timescales for Retention of Patient Records

The Essex LPC Ultimate Guide to Monitored Dosage Systems (including template letter for social care agencies)

Warfarin/ DMARDs interim repatriation of prescribing to Southend Hospital,

The transfer process started on 7 April 2021 with GPs within Canvey, Rochford and Rayleigh & District PCNs referring patients to the Specialists Medication Service. GPs are required to ensure that the patient has at least one month supply of medication prior to referring them to the service. Once the referral is accepted, patients will be contacted by the service via letter and an information leaflet to advise them of the service.

Patients are required to contact the service via email or phone  at least 14 days prior to running out of their current supply and also inform the service of their nominated community pharmacy. The service carries out the necessary blood test checks and if appropriate to prescribe, a prescription will be posted via 1st class mail to the nominated pharmacy. A text message will then be sent to the patient advising that the prescription has been sent to their nominated pharmacy and will be ready for collection within 5 working days.

Reasonable adjustments are a legal requirement to make sure health services are accessible to all disabled people.

Who are HPFT IAPT?

Hertfordshire Partnership University NHS Foundation Trust (HPFT) provides access to primary care psychological therapy services in Hertfordshire and Mid Essex.  These services are part of the national initiative, Improving Access to Psychological Therapies (IAPT), and include a wide range of confidential talking therapy treatments and practical support for adults with common mental health problems.

Click here to watch short animation video to find out more about service.

Suicide Prevention

The last few years have been extremely tough on everyone and they continue to be testing times for many with rises in living costs, after effect of COVID, health delays and as even documented on the news this week shortages in some medications.

Sadly we know these along with other factors will impact on mental health and we want to ensure everyone knows and understands the basics of suicide prevention – how to spot the signs of someone who maybe in crisis, how to say the words to them and how to signpost them to support.

We are asking all pharmacists and their staff to take the training as a duty of care to themselves, colleges and patients.  Based on the front line pharmacists and their teams get to see people on a regular basis, sometimes more than GP’s and can notice changes or they maybe the help line for someone to open up about a family member or friend.  Please ensure your team know the words to say.

The training will take just 20 minutes and it is totally FREE – there are three modules available on the website – Suicide prevention training, suicide prevention in students and isolation.

We can put your pharmacists logo on our website once the training has been completed to show you are undertaking regular mental health training, please do not hesitate to contact who can give you Nadine’s contact details.   She can also supply posters and flyers to have in your pharmacy should you wish for customers .

Taking this training could help save a life.

Suicide Prevention – Homepage – #TalkSuicide Essex

Suicide Prevention Essex – #TalkSuicide is a suicide prevention campaign. We offer Suicide Prevention training available from the Zero Suicide Alliance.